Can not open software, Failed to Authorize - Failed to open internet URL

Please help!!! I have had no problem signing into the software for about 2 weeks and all of the sudden it throws an error “Authorization Failed - Failed to open internet URL” it is not block by a firewall, and up until today I have had no issues.

Hello @adhedrick and welcome to our community!

Are you still having issues authorizing? Which software are you trying to authorize?

Thanks!

I am using InstaMAT for windows, I was using it without fail for days, no I can no longer run the software due to it failing to authorize with the message - Failed to open Internet URL

Here is the crash report:

A fatal error occurred and the program has to terminate.

Unhandled exception at 0xd96c5369. Code 0xe06d7363.

Stack trace:

0xd96c5369 Module[KERNELBASE.dll]

0xc2755277 Module[VCRUNTIME140.dll]

0x6fc169bf Module[InstaMAT Studio.exe]

0x6fc159f9 Module[InstaMAT Studio.exe]

0x6f531fea Module[InstaMAT Studio.exe]

0x6f5337e7 Module[InstaMAT Studio.exe]

0x6f5a4ae9 Module[InstaMAT Studio.exe]

0x6f5acfe1 Module[InstaMAT Studio.exe]

0x6f5e3b9f Module[InstaMAT Studio.exe]

0x98f5bc1b Module[Qt6Core.dll]

0x98f5e8b4 Module[Qt6Core.dll]

0x990f50cf Module[Qt6Core.dll]

0x990f42cf Module[Qt6Core.dll]

0x98f5bc86 Module[Qt6Core.dll]

0x98f5e8b4 Module[Qt6Core.dll]

0x990f4465 Module[Qt6Core.dll]

0x98f67ed4 Module[Qt6Core.dll]

0x98f660d3 Module[Qt6Core.dll]

0x56381f4e Module[Qt6Widgets.dll]

0x56381071 Module[Qt6Widgets.dll]

0x98f1b57f Module[Qt6Core.dll]

0x98f1e6a6 Module[Qt6Core.dll]

0x4ba9518f Module[Qt6Gui.dll]

0x990a3020 Module[Qt6Core.dll]

0x4ba95169 Module[Qt6Gui.dll]

0x98f22e0f Module[Qt6Core.dll]

0x565bc34a Module[Qt6Widgets.dll]

0x6f6f8822 Module[InstaMAT Studio.exe]

0x6fa0d5ef Module[InstaMAT Studio.exe]

0x98f5bc1b Module[Qt6Core.dll]

0x98f5e8b4 Module[Qt6Core.dll]

0x98f5bc1b Module[Qt6Core.dll]

0x98f5e8b4 Module[Qt6Core.dll]

0x56495287 Module[Qt6Widgets.dll]

0x56494dc2 Module[Qt6Widgets.dll]

0x5649636a Module[Qt6Widgets.dll]

0x563c6bb4 Module[Qt6Widgets.dll]

0x56381f4e Module[Qt6Widgets.dll]

0x5637ff00 Module[Qt6Widgets.dll]

0x98f1b57f Module[Qt6Core.dll]

0x56385ebf Module[Qt6Widgets.dll]

0x563e9629 Module[Qt6Widgets.dll]

0x563e6d02 Module[Qt6Widgets.dll]

0x56381f4e Module[Qt6Widgets.dll]

0x56381071 Module[Qt6Widgets.dll]

0x98f1b57f Module[Qt6Core.dll]

0x4b7a531d Module[Qt6Gui.dll]

0x4b801e9a Module[Qt6Gui.dll]

0x990a3020 Module[Qt6Core.dll]

0x4ba95169 Module[Qt6Gui.dll]

0x98f22e0f Module[Qt6Core.dll]

0x565bc34a Module[Qt6Widgets.dll]

0x6f7014ad Module[InstaMAT Studio.exe]

0x6f9c508c Module[InstaMAT Studio.exe]

0x6f9a5aa7 Module[InstaMAT Studio.exe]

0x6f71ea81 Module[InstaMAT Studio.exe]

0x6f71ce6f Module[InstaMAT Studio.exe]

0x6f71f5f0 Module[InstaMAT Studio.exe]

0x6fc180ad Module[InstaMAT Studio.exe]

0x6fc1691a Module[InstaMAT Studio.exe]

0xda007374 Module[KERNEL32.DLL]

0xdbb9cc91 Module[ntdll.dll]

When I try to send the report, I get an error saying the server did not accept the request

I am having the same issue.

I can use InstaLOD Studio, I have a pioneer license for both