AR mode falsely reported as "not compatible" – but works fine via QR-code link (same device)

Abstract Polyverse
1

Hi,

There seems to be a bug related to the AR mode in Polyverse:

When opening the AR viewer directly from an iPad, the website shows a message stating that the device does not support AR. However, when following the exact same link embedded in the QR code, on the identical device, AR mode launches without any issues.

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2

Hello @asj,

It looks like you are using Chrome on the iPad. The popup should show an option to enter the AR view when using Polyverse with Safari.

Thanks!